UK Electrical emergencies Number : UK Electricity supply number

UK Electrical emergencies Number

Your electricity network operator looks after your electricity supply. If there’s an electrical emergency or power outage at your home, you’ll need to ring your operator. Scroll down to find your electricity network operator’s emergency contact number. To work out who your electricity distributor is you’ll need the relevant two digits from your supply number, which is shown on your electricity bill. This number is made up of 13 digits. The two digits you need can be found in the bottom-left of the ‘S grid’. The image below shows an example of this.

Alternatively, you can call EDF Energy 0800 096 9000 to find out who your electricity provider is.


If it’s not an emergency and you just have a question, please use the general enquiry number.

Electricity supply number	Distributor	Emergency/Supply Loss (24 hour)	General enquiries
10	UK Power Networks	0800 783 8838	0845 601 4516
11	Western Power Distribution	0800 678 3105	0845 724 0240
12	UK Power Networks	0800 028 0247	0845 601 4516
13	SP Energy Networks	0800 001 5400	0330 101 0444
14	Western Power Distribution	0800 678 3105	0845 724 0240
15	Northern Powergrid	0800 668 877	0845 070 7172
16	Electricity North West	0800 195 4141	0800 048 1820
17	Scottish Hydro Electric Power Distribution	0800 300 999	0800 048 3515
18	SP Energy Networks	0800 092 9290	0330 101 0444
19	UK Power Networks	0800 783 8866	0845 601 4516
20	Southern Electric Power Distribution	0800 072 7282	0800 048 3516
21	Western Power Distribution	0800 678 3105	0845 601 3341
22	Western Power Distribution	0800 678 3105	0845 601 3341
23	Northern Powergrid	0800 375 675	0845 602 4454
24	Independent Power Networks Ltd	0800 013 0849	0845 055 6199
25	ESP Electricity Limited	0800 731 6945	01372 227560
26	Energetics Electricity Ltd	0800 804 8688	01698 404640
27	The Electricity Network Company Ltd	0800 032 6990	01359 243292
28	UK Power Networks (IDNO)	0800 717 2012	0845 601 4516